Privacy Policy
Effective date: September 23, 2026
Wolf Customs respects your privacy. This policy explains how we collect, use, and protect information when you visit wolfcustoms.net, request a quote, place an order, call us, or communicate with us by email or text message.
Information We Collect
We may collect information you provide directly to us, including your name, email address, phone number, company or organization name, order details, artwork, garment preferences, delivery information, and other information needed to prepare or fulfill a custom apparel order. Payment information is processed by our payment providers; Wolf Customs does not need to store your full payment card number.
How We Use Information
We use information to respond to inquiries, prepare estimates, communicate about artwork and approvals, fulfill orders, provide customer support, send requested follow-up information, improve our services, prevent fraud or abuse, and comply with applicable legal obligations.
Text Messaging and Mobile Information
If you choose to receive text messages from Wolf Customs, we use your mobile number and messaging consent only to provide the communications you requested, such as quote follow-up, artwork questions, order updates, customer support, or other service-related messages.
Mobile information will not be shared, sold, rented, or provided to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except service providers and telecommunications partners that are necessary to deliver and operate the messaging service.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchase. You may reply STOP to opt out or HELP for help.
Service Providers
We may use trusted service providers to operate our website, process payments, deliver email or SMS communications, manage customer relationships, host data, ship orders, and support business operations. These providers receive information only as needed to perform services for Wolf Customs.
Cookies and Website Data
Our website may use cookies and similar technologies for site functionality, analytics, security, and to understand how visitors use our website. You can control cookies through your browser settings.
Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards designed to protect information from unauthorized access or misuse.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business record requirements. You may unsubscribe from text messages at any time by replying STOP.
Contact Us
Questions about this policy may be sent to info@wolfcustoms.net.
Changes to This Policy
We may update this policy from time to time. The effective date above will be updated when material changes are made.